Hostel accommodation with support for up to 20 single women and/or women with a dependant child

The Jericho House in Wolverhampton was opened in 1985 to provide a hostel for single homeless women. Father James Ferguson was invited to Wolverhampton by the late Bishop Cleary as there was no provision at that time in the town for single homeless women. The Haven was providing a service for women and their children but single females were not being catered for, however, due to such a high demand for refuge facilities and a massive increase in domestic violence we now give shelter to women and their dependent children.

Since opening we have given guidance, support and safe accommodation to around 3000 service users.

Mission statement and summary

Jericho aims to provide a person centred service which seeks to avoid seeing service users as clients but rather as fellow human beings deserving of genuine compassion and help which respects their individuality.

Also to provide practical and emotional support to any women and any dependent children who access Jericho by providing

  • Information on options available
  • Information on the potential notification of those options
  • Practical and emotional support to implement whatever choice or choices they make
  • Access to other services and support in achieving their goals

The Staff Team

Our dedicated staff team strive to provide a homely, loving family atmosphere. Together they have many years experience and combine a plethora or knowledge and skills.

The team consists of:

  • Manager
  • Assistant Manager / Admin
  • Support Workers
  • Night Officers
  • Cleaner

Referral Process

To make a referral or to enquire about our access criteria please contact a member of our staff team who will be able to take all details and answer any queries. We can also send out a referral form via email or to a postal address. Due to confidentiality of our address we would only provide details upon acceptance.

Tel: 01902 421732
Fax: 01902 428778


  • Emergency Accommodation
  • Licence Agreement with conditions of residency
  • Emergency access 24 hour a day
  • No restrictions on length of stay
  • Female only
  • 4 shared bedrooms (with 1 other woman)
  • 1 single bedroom
  • Communal lounge, kitchen & dining area
  • Laundry facilities
  • Garden area
  • Bathrooms with shower
  • Full board – food items are provided but service user prepares and cooks themselves
  • 24 hour staffing

Move-On Accommodation

    • 11 Bedsits (2 of which can be used for mother and child)
    • Licence agreement and conditions of residency
    • Female only
    • Fully furnished
    • Pay as you go gas and electric accounts
    • Shared toilets and bathrooms
    • Laundry facilities
    • Secure entry system
    • Access to staff 24 hours a day
    • Communal TV lounge and kitchen
    • No restrictions on length of stay

Service users are responsible for payment of their own gas, electricity, food and TV licence.


Located in a residential area with close by park, one mile from the City Centre (train and bus stations).

Nearby local amenities including shops, chemist, GP surgery, church, school and library.

From April 2015 Jericho will offer a flexible length of stay tailored to meet the individual needs of the client. They will have access to support staff and will agree a plan of support to aid successful resettlement into the community via our “three steps to resettlement” programme.

Three steps to resettlement

Step One (Emergency Accommodation)

In most instances service users are initially referred into our emergency accommodation where an assessment is carried out to identify needs, from this a support programme is structured with liaison from other agencies involved. The support plan will identify housing, cultural, emotional, education, learning and development needs, address mental and physical health issues, substance misuse and parenting skills. The service user will also participate in life skills training where abilities can be measured and enhanced where needed.

Step Two (Move-on Accommodation)

When service users have completed all necessary move on assessments they are then transferred into our semi-independent bedsit complex where they can demonstrate the life skills they have acquired to run a home of their own. Support staff promote and encourage independence but offer assistance and guidance where it is needed. Communal facilities continues the family atmosphere of Jericho Wolverhampton.

Step Three (Resettlement)

This is a move back into the community either into a council, housing association or private tenancy. This move on is facilitated by support staff and signposting to relevant agencies is integral.

What we assist with

  • Employment
  • Benefits
  • Housing
  • Health
  • Debts
  • Parenting advice
  • Education/training
  • Life skills

How we assist

  • Being an advocate
  • Signpost to relevant agencies
  • Be a “listening ear”
  • Promote self-empowerment and independence
  • Safe and secure accommodation
  • Assigned key worker
  • Support plan reviewed regularly
  • Access to staff 24 hours a day
  • Planned move-on
  • Resettlement into community when required
  • Life skills training
  • Signposting to relevant agencies
  • Monitoring for social services and/or court
  • Professional liaison with agencies
  • Feedback to referring agency